How do I find my Google Play Transaction ID?

When you make a purchase on Google Play, you should receive a confirmation message with your order information in the email address associat...

How to cancel a subscription - Google Play

You can follow these steps:Open your Google Play accountClick My subscriptionsSelect the subscription you want to cancelClick Manage > Ca...

How to cancel a subscription - App store

You can follow these steps:Go to the App Store app > Account > SubscriptionsTap the subscription that you want to manageTap Cancel Sub...

I purchased something in the game and I haven't received it yet

Try to restart the app first, the contents are usually added. If it doesn't help, contact us and we would resolve it.

I was charged for subscription renewal but haven't received my VIP points yet.

VIP points for subscription renewal are awarded on the renewal day. However, the renewal charge may be made several days in advance as per G...